Platform · Client Portal

Client Portal

One login: photos, acts, tariffs. Telegram bot for routine alerts. English, Spanish, Chinese.
terminal 7
Our Chinese shipping line clients used to email me at midnight asking for photos. Now they download them themselves, in Chinese, before I even open Telegram.
Operations Director
Container depot, EMEA region
Photo Evidence
Reception and repair photos per container
Tariffs & Acts
Pricing, discounts, storage terms, signed acts
Telegram Bot
Routine alerts where dispatchers already work
Multilingual
English, Spanish, Chinese for shipping line teams
metrics

What clients stop calling about

24/7
Portal availability
−60%
Inbound calls to your customer service desk
3
Languages (English, Spanish, Chinese)
CLIENT PORTAL

Your clients stop calling for routine answers

Container photos at gate-in. Repair photos at every step. Acts, tariffs, storage terms. Everything the client used to phone your desk for, now on their own login. The Telegram bot handles routine alerts so they do not even need to open the portal for status updates.
See it in action
Photo evidence per container: reception, damage, repair
Self-service downloads of acts, EIRs, and invoices
Telegram bot for “where is XYZ” and event notifications
In short

Everything the client used to phone for, now on their own login

Seven things it handles
Photos per container
Reception and repair photos, visible to the client
Documents on demand
Acts, gate events, EIRs, and invoices ready to download
Transparent tariffs
Discounts and storage terms the client can see
Telegram bot
Routine status queries and notifications
Three languages
English, Spanish, and Chinese for procurement teams
Client integrations
1C, EDI CODECO, and API into the client's systems
Verifiable evidence
Each photo: timestamp, geolocation, operator ID
Stop forwarding photos at midnight
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Photos
Documents
Telegram
Languages
PHOTOS

Photos your clients see

Reception photos at gate-in. Damage photos at inspection. Repair photos at every step. Every photo carries timestamp, geolocation, container number, and operator ID. Clients see the photos through their portal, no email attachments, no document chase.
Learn more
Container reception photos at gate-in
Damage and repair photos linked to each act
Scrollable photo timeline, on app and Telegram bot
DOCUMENTS

Documents your clients download

Terminal acts, transfer acts, repair acts, gate passes, EIRs, invoices, release orders. All on the client's login, all in their language, all with the audit trail one click away.
Learn more
Acts per container, signed and timestamped
Gate passes, EIRs, and invoices auto-generated
1C and Excel integration for the client's accounting
TELEGRAM BOT

Telegram bot, where dispatchers actually work

Most container shipping line dispatchers spend their day in Telegram. Teux meets them there. The bot handles routine status queries, sends notifications, and lets clients pull documents without opening the web portal.
Learn more
“Where is container XYZ?” answered in chat
Notifications: ready-for-pickup, gate-out, invoice issued
Document download, one account per client org
SaaS Startup Webflow Template
LANGUAGES

Languages your clients speak

Shipping lines operate across English, Spanish, and Chinese procurement teams. Teux's client portal switches per user, per session. The data is the same; the interface is theirs.
Learn more
English for global shipping lines
Spanish for Latin American and Caribbean hubs
Chinese for COSCO, OOCL, and other Asian carriers
Outcomes

Where the calls and emails went

Email forwarding
Photos available in the portal and through the Telegram bot
“Where is XYZ?” calls
Bot answers in seconds, in the channel dispatchers already use
Client satisfaction
Self-service is what shipping lines want
Language reach
Chinese carriers see Chinese, Spanish carriers see Spanish
“Half my customer service team was forwarding photos to shipping lines via email. The other half was answering ‘where is my container?’ on Telegram.”

Operations Manager, container depot, EMEA region
Book a demo
Proof

Midnight emails stopped

What changes when clients serve themselves
terminal 1terminal 2
Our Chinese shipping line clients used to email me at midnight asking for photos. Now they download them themselves, in Chinese, before I even open Telegram.
Operations Director
Container depot, EMEA region
Case study

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All Updates

Stop forwarding photos at midnight

Book a demo and we will show the portal running on your actual client data, with the Telegram bot live.
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